OUR PROMISE TO OUR CUSTOMERS
Unbound Digital has been the Tri-Cities Business IT Solutions provider since 2000. Unbound Digital supports several businesses within the Tri-Cities and beyond; we have become their full-time IT solutions provider. We provide them with the IT knowledge and manpower that they need.
Unbound Digital specializes in many aspects of the technology industry from hardware such as servers, workstation, routers, switches or access points to services on the go such as remote solutions, phones systems, data back-up, email or websites. Unbound Digital can support your business no matter the size or need you have.
ABSOLUTELY NO CONTRACTS
We have always believed that we do not need to lock a business into a contract to achieve a long-term relationship with them. We know that lifelong customers are gained by providing great services when it comes to IT, VoIP, Cybersecurity, and other technology solutions. Our oldest customers have been with us for over twenty years with no contracts. We believe that loyalty speaks volumes over any contracted service.
NO SALESMAN PERIOD
The last thing you want is someone trying to sell you products you do not need. We feel the same way, so we do not have salesmen. You will talk with an actual engineer to figure out exactly what is needed for your business, project or upgrades. You will never be oversold since no one gets any commissions. We believe that if we provide the right solution at the right price you will be happier. We also believe that you will refer us to all of your friends and other businesses because we treat you right!
AWESOME CUSTOMER SERVICE
Unbound Digital has earned a strong customer base because of our core values we put into every job. People continue to choose Unbound Digital because of our accurate diagnostics, our quick turnaround, the quality of repair service we provide, and the affordability of the services that we provide. We are respected because of our reputation that we’ve garnered through reviews and testimonials. Our customers love the convenience and options we provide for each repair job in addition to the best pricing compared to our competitors.
FAST RESPONSE TIME
Fast response times are crucial in today’s technological age. At UD, not only do we provide guaranteed response times, but we constantly strive to beat those promised times. We want to ensure that your business is up and running as it should be. If for any reason your technology goes down, we will be there fast! You don’t need to wait for several days for a service call appointment. We will be there by your side to resolve any issue – the first time, correctly, and as fast as possible. We assign an engineer to your issue who will see it through until the end, when it is resolved to your satisfaction.