OUR PROMISE TO OUR CUSTOMERS
Unbound Digital has been the Tri-Cities Business IT Solutions provider since 2000. Unbound Digital supports several businesses within the Tri-Cities and beyond; we have become their full-time IT solutions provider. We provide them with the IT knowledge and manpower that they need.
Unbound Digital specializes in many aspects of the technology industry from hardware such as servers, workstation, routers, switches or access points to services on the go such as remote solutions, phones systems, data back-up, email or websites. Unbound Digital can support your business no matter the size or need you have.
ABSOLUTELY NO CONTRACTS
We have always believed that we do not need to lock a business into a contract to achieve a long-term relationship with them. We know that lifelong customers are gained by providing great services when it comes to IT, VoIP, Cybersecurity, and other technology solutions. Our oldest customers have been with us for over twenty years with no contracts. We believe that loyalty speaks volumes over any contracted service.
NO SALESMAN PERIOD
The last thing you want is someone trying to sell you products you do not need. We feel the same way, so we do not have salesmen. You will talk with an actual engineer to figure out exactly what is needed for your business, project or upgrades. You will never be oversold since no one gets any commissions. We believe that if we provide the right solution at the right price you will be happier. We also believe that you will refer us to all of your friends and other businesses because we treat you right!
AWESOME CUSTOMER SERVICE
Unbound Digital has earned a strong customer base because of our core values we put into every job. People continue to choose Unbound Digital because of our accurate diagnostics, our quick turnaround, the quality of repair service we provide, and the affordability of the services that we provide. We are respected because of our reputation that we’ve garnered through reviews and testimonials. Our customers love the convenience and options we provide for each repair job in addition to the best pricing compared to our competitors.
FAST RESPONSE TIME
Fast response times are crucial in today’s technological age. At UD, not only do we provide guaranteed response times, but we constantly strive to beat those promised times. We want to ensure that your business is up and running as it should be. If for any reason your technology goes down, we will be there fast! You don’t need to wait for several days for a service call appointment. We will be there by your side to resolve any issue – the first time, correctly, and as fast as possible. We assign an engineer to your issue who will see it through until the end, when it is resolved to your satisfaction.
Recognized for our products and service
ThePopeFirm SMS2021-11-30Unbound Digital has been a pleasure to do business with. Jason Miller, Hunter, Cody, Robert, and the entire team are always available to timely assist us with our IT matters. Highly recommend for a professional and smooth experience.Gary Lusk2021-11-30AMAZING DIGITAL SERVICES- I Highly recemmendfelicia hughes2021-11-30Best IT company we have ever worked with. We were in a mess with a previous IT company and Unbound Digital came in and got everything fixed and working perfectly within no time. We have had no issues and they call monthly to make sure we have no issues. It is amazing. Highly recommend Jason and his amazing team at Unbound Digital!!!Brenda Gilliam2021-11-30Unbound Digital was such a great company to help me with getting a phone system in place which has allowed me to grow my business. They answer when I call and offers immediate assistance. Great group of professionals at this business.Laura Kelly2021-11-29I have worked with Unbound Digital now for a year with Holston Habitat for Humanity. Their staff is prompt, intelligent, and friendly. I highly recommend Unbound for business IT support!Ashleigh Hillebrand2021-11-29The Team at Unbound Digital are prompt and thoroughly address any technical matters that arise. I am happy to know out of confidence in them that they are part of my Team's progress. Thanks, Unbound!Dale Stoops2021-11-25Jason and his crew are great to work with on your business needs. They are very courteous, professional, and promotion resolve your issues. They are the best!Brandi Davis2021-11-23I have called on Unbound countless times throughout the past two years. Let me tell you, they are not your average "tech" company as I don't recall a single time they have not delivered a remedy or provided me with a "how to" remedy. I enjoyed their tech support so much so, that when I was offered their newest phone system, I didn't hesitate, and neither should you. This company absolutely rocks and is worth every penny you eventually end up spending.Heritage Baptist Johnson City, TN2021-11-22Excellent and knowledgeable serviceRichard Griffin2021-11-19I have used Unbound Digital for years. Their service has always been great. I would highly recommend them.
