OrthoTrac

Orthodontic Practice ManagementUD Voice Phone System

Integrate UD Voice with OrthoTrac to expedite patient verification, personalize the patient experience, and empower your orthodontic practice.

OrthoTrac is practice management software designed for orthodontic practices to help streamline workflows and communication. Connect UD Voice with OrthoTrac to bring calling, patient insights, and office efficiency together in one place. Patient information appears the moment the phone rings, giving your team the context to deliver faster, more personalized care.

Key Features

• Expedited Patient Verification and Call Resolution with Patient Screen Pop Automatically pops up a screen with every incoming call in UD Voice containing relevant patient information (members in household, contact information, appointments, provider, etc.) based on the patient's caller ID to expedite verification and call resolution.
• Connected Healthcare Data View real-time patient data, including easy access to the EHR for appointment scheduling and history.
• Embedded Experience Works within the UD Voice desktop app and the Microsoft Teams interface, with no app switching required.

Benefits

• Instant patient identification Integrating with OrthoTrac lets your practice retrieve patient information promptly and identify callers without manual record searches.
• More personalized conversations Greet patients by name and reference appointment details in real time from the first point of contact.
• Improved front desk efficiency Help staff manage higher call volumes with greater speed and accuracy, minimizing hold times through instant access to patient information.
• Easy to use UD Voice with OrthoTrac is simple to use and deploy, meaning less onboarding and more patient assistance.

• Integrate UD Voice with OrthoTrac to expedite patient verification, personalize the patient experience, and empower your orthodontic practice.

Our on-shore team handles setup and supports it long after go-live.

How it works