PSA / Service DeskUD Voice Phone SystemCustom Integration
Pull up the caller's client record in HaloPSA right from an incoming call, with a custom screen pop built by our team.
HaloPSA is a PSA and service desk platform for IT and service teams. Our team designs a custom screen pop for HaloPSA, so your team can see who is calling and go straight to the right record without typing a phone number into a search box.
Key Features
- Caller Record at a Glance: Open the caller's client record in HaloPSA right from the incoming call.
- No More Manual Searching: Skip copying phone numbers into HaloPSA to find out who is calling.
- Designed for Your Office: We tailor the screen pop to the way your team uses HaloPSA.
Benefits
- Faster, More Personal Service: Greet callers by name and get to the answer sooner.
- Less Time on Hold: Staff spend less time looking things up while customers wait.
- Supported by Our On-Shore Team: We build, test, and support your screen pop long after go-live.
Our on-shore team handles setup and supports it long after go-live.
How it works
We set it upWe design and test a custom screen pop for your office.
You getYour team sees the caller’s record from incoming calls.
Built by our team. Need a custom integration for your software? Let’s talk.
Get a QuoteReady to see it with your business?
Our Johnson City team will set it up for you, start to finish.
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