When looking at your business needs, it’s natural for small business owners to balance how much they need something with their budget constraints.

To stay competitive, companies have to invest in those things that are vital to their growth and identify the things that are absolutely necessary to keep them operational.

Technology happens to fall into both those categories. The right digital tools can help companies do more in less time, work more efficiently, and grow their business without large expenditures.

A study of thousands of businesses with fewer than 250 employees found that those business that used technology efficiently had the following advantages over less digitally advanced peers:

• EARNED TWICE THE REVENUE PER EMPLOYEE
• SAW YEAR-OVER-YEAR REVENUE GROWTH NEARLY 4X AS HIGH
• WERE NEARLY 3X AS LIKELY TO BE ADDING NEW JOBS

Technology has also become vital to operations. It powers everything from accounting systems to email. Without computers, software, and phone systems, it would be just about impossible for most businesses to exist at all.

So, then deciding on your most urgent needs, it’s important to ensure your technology is taken care of. One of the best ways to do this is through a managed IT services plan.

WHY DO WE NEED MANAGED IT SUPPORT FOR OUR SMALL BUSINESS?

Whether you have five employees or 50, your technology is just as important to keeping you operational. Taking proactive care of your IT is also cost effective, because it mitigates downtime and ensures your systems are operating at peak efficiency.

Here are several reasons its important for small business owners to have their IT infrastructure professionally managed.

YOU GAIN MULTIPLE SERVICES IN ONE

There are so many moving parts to keeping up with your technology that it can be difficult for a business to manage on their own. Certain things are bound to get missed or delayed, which can negatively impact a business.

Some of the multiple services you’ll get with a managed services plan from Unbound Digital include:

• MANAGED ANTIVIRUS & ANTI-MALWARE
• PATCH MANAGEMENT
• HOURLY REPORTING
• ONGOING DEVICE MAINTENANCE
• MANAGED FILE BACKUP
• FAST REMOTE SUPPORT
• WEB PROTECTION
• MOBILE DEVICE MANAGEMENT
• AND MORE

REDUCED OPERATING COSTS

One of the reasons that business owners don’t use managed services at their office is because they think they’re saving money by just calling when something goes wrong and leaving everything “as is” until then.

But this break/fix approach actually ends up costing more because of unexpected downtime, expensive repair costs, and the need for emergency service.

The average cost of small business downtime is over $10,000 per hour.

When you use managed IT services, you have a predictable monthly cost for all your IT support, including ongoing maintenance of equipment. This proactive support significantly decreases the risk of unexpected downtime and expensive repairs.

IMPROVED EQUIPMENT LONGEVITY

There comes a time when computer replacement is needed due to systems crashing or no longer being able to support new software or operating system upgrades. New devices are a significant investment for any company and you want to be sure you’re getting the best ROI possible.

When your computers are maintained regularly, which happens as part of managed services, their usable lifespan is increased, giving you a longer lifecycle before replacement is needed.

BETTER OPERATIONAL EFFICIENCY

A huge benefit of a managed services relationship with a trusted IT partner is that you get instant help when you need it. Instead of your staff struggling with problems, they can get an IT expert on the phone or through remote support to get their issue resolved right away.

The average office employee spends 22 minutes per day struggling with IT issues on their own. This adds up to over two weeks per year, per employee in lost productivity.

Not only is our Unbound Digital team extremely responsive, you get a real live person on the phone when you call, not just an automated voicemail system. We also offer guaranteed issue response times in our agreements.

YOU CAN BE IN YOUR BUSINESS INSTEAD OF THE IT BUSINESS

When companies try to handle IT on their own, they end up having to be in the IT business for a good part of the work week. If there’s a computer problem, employees have to stop what they’re doing, turning their focus away from their core business, and put out an IT fire instead.

You and your team can stay focused on your business and gain forward motion when you work with a managed services provider. If anything goes wrong, you just call us and get back to your work. We take it from there, getting the issue handled for you as fast as possible.

FIND OUT HOW MUCH BETTER YOUR BUSINESS CAN RUN WITH MANAGED IT SERVICES

Unbound Digital can help your Johnson City, Tennessee business run more efficiently with a flexible and affordable managed IT plan.

Contact us today to schedule a consultation. Call 423-335-2461 or reach us online.