Text Your Customers From Your Business Number
Send and receive text messages from your UD Voice number in the Elevate app on your computer or phone. Customers text the number they already know, and your team replies from anywhere.
Texting Built Into Your Phone System
Many customers would rather text than call. With UD Voice, texting lives right next to your calls, voicemail, and chat in the Elevate app, so conversations stay in one place and nothing gets lost on someone’s personal cell phone.
Ways Your Team Can Text
Company Number Texting
Text-enable your main business number so customers can text the same number they call.
Individual Numbers
Text-enable each employee’s direct number for one-on-one conversations with customers.
Desktop and Mobile
Send and reply from the Elevate app on Windows, Mac, iPhone, or Android. Use business number, never your personal one.
Toll-Free Texting
Toll-free numbers can be text-enabled too. Our team sets it up for you.
How Businesses Use Texting
Quick Customer Questions
Answer hours, directions, and order questions in seconds without a phone call.
Appointment Reminders
Remind customers about visits and cut down on no-shows.
Updates and Notifications
Let customers know when an order is ready, a technician is on the way, or a service is complete.
How UD Voice Helps
*Campaigns must meet all 10DLC approval requirements to be fully approved for A2P texting. Please contact us with any questions.
Sending Texts in Bulk?
Everyday SMS and MMS texting works right away. Bulk or automated texting, like reminders, notifications, and marketing, must be registered with The Campaign Registry under FCC and 10DLC rules to ensure no interruptions to business. Registration can take days or weeks to get approved, so let our team get the ball rolling for you quickly.