Slack

CollaborationUD Voice Phone SystemUD Voice Contact Center

Start meetings directly from Slack.

With UD Voice Phone System

Start meetings directly from Slack and move seamlessly into Online Meeting to talk face-to-face, share your screen, and collaborate.

Key Features

• Slash command Start Online Meeting virtual meetings from Slack messages with the /meet command.

Benefits

• Increase productivity Move seamlessly from Slack to Online Meeting to talk face-to-face, share your screen, and collaborate.
• Streamline workflows Save time switching between applications, connect with co-workers quicker, and get more done.
• Easy to use Online Meeting for Slack is simple to use and deploy, with no heavy training or implementation costs.

With UD Voice Contact Center

Send real-time alerts to agents in Slack and embed Contact Center functionality into everyday business applications.

Key Features

• Send alerts in real-time Deliver time-sensitive alerts and updates to selected Slack channels so teams can act before situations become problems.

Benefits

• Alert and adapt in real-time Keep a finger on the Contact Center pulse by delivering alerts and updates to agents in Slack.
• Increase productivity Embed Contact Center functionality into everyday business applications to streamline workflows and maximize agent efficiency.
• Easy to use Integrations are simple to use and deploy, with no heavy training or implementation costs required.

Our on-shore team handles setup and supports it long after go-live.

How it works