DealerSocket

Dealer CRMUD Voice Phone System

Turn every call into actionable dealer intelligence.

Connect your UD Voice phone system with DealerSocket CRM to eliminate manual data entry, ensure complete customer visibility, and gain real-time insight into every interaction. Every inbound and outbound call is automatically logged to the right customer record.

Key Features

• Automatic Call Logging Every customer call, inbound or outbound, is automatically recorded in DealerSocket CRM with caller name, number, time, and duration. No manual entry required.
• Instant Customer Context Access up-to-date customer information during every call to deliver faster, more personalized service.
• Actionable Insights Use built-in reporting and analytics to track call performance, follow-up activity, and team responsiveness.

Benefits

• Boost Productivity Eliminate manual data entry and reduce time switching between systems.
• Enhance Visibility Give managers clear insight into call activity and follow-ups with automatically logged, accurate call data.
• Increase Operational Efficiency Streamline sales and service workflows with real-time CRM updates and faster response times.
• Deliver a Consistent Customer Experience Every team member gets instant access to call history and customer details for more personalized conversations.

• What dealerships can do with UD Voice + DealerSocket CRM:
• Automatically capture inbound and outbound call details directly within DealerSocket CRM.
• View customer history and prior interactions during each call.
• Monitor call activity and performance metrics to improve coaching and outcomes.
• Keep CRM data accurate and up to date without manual input.

Our on-shore team handles setup and supports it long after go-live.

How it works