Taking notes during a call means you are only half listening. Taking them afterward means details get lost. Either way, follow-ups slip and teams end up out of sync.
AI Call Recap in UD Voice takes that work off your plate. After a recorded call, it automatically gives you:
- A clear summary of what was discussed
- A full transcript you can search and review
- Key topics and action items so nothing falls through the cracks
- Sentiment insights that show how the conversation went
Right where you already work
Your recaps are available in the Elevate desktop app and inside Microsoft Teams, so you can review a call and move on to the next step without switching tools.
Faster to roll out
Admins can now turn on AI Call Recap for many users at once instead of one at a time, so your whole team can be up and running in minutes.
Want to see AI Call Recap on your account? Our team can turn it on and show your staff how to use it.